ROI testimonial

Department of Defence

Martin Callaghan, Directorate of Combat Development - Army Future Land Warfare Branch

EC's approach is designed to target those areas of communication that are common problems for professionals, in an interactive and supportive environment. The use of structured exercises and open dialogue combined to create a powerful tool for recognising problem areas in written and verbal presentations, and addressing them in a systematic and effective fashion.

Even after years of communicating in verbal and written formats, I found that the skills learned in the course have completely changed my perception of what is required to plan and deliver effective and professional presentations. In particular, the planning formulae provided a way to critically examine the premises of what is required in a presentation, which dramatically reduced the time and resources spent in information gathering.

I have been able to cut through the chaos the characterised my information gathering processes, and dramatically reduce the time and effort previously expended in planning verbal and written communications. Through using EC’s planning structure, I feel more confident in choosing what is included in presentations, and in succinctly presenting that information.

EC’s approach of getting in touch before the session surprised me, but certainly made the first day more efficient, as I had a better idea of what to expect than I normally do when going to a training course. EC had made their goals clear from the start, so after we met up we got straight down to productive work.

The key point I took away from the course was the need to tailor one's presentation to the audience. So often in the past I have tailored my presentations to myself! EC also highlighted just how essential good preparation is to effective communication.

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