Effective Sales Skills Learning Process

Overview

Finally, a Sales Skills Learning Process which has been designed to be most interactive and challenging by way of all participants practising what they learn during the workshop rather than leaving the workshop with a workbook full of completed theory.

If you and or your sales team are responsible for any of the following sales responsibilities :

Targeting correct proposals
Telephoning prospects to obtain appointments
Building rapport with prospect
Gathering information from prospect
Uncovering prospect need(s) in relation to your product or service
Constructing prospect investment offer based on value and outcomes (NOT neccessarily price)
Presenting your organisations product or service as prospect's best (value and outcomes 'rich') investment option
Overcoming prospect lack of clarity or concern(s)
Leading prospect to become a customer by authorising 'Agreement'
Exceeding customer expectations

... then this 'Learning Process' is for you.

Selling demands a Chief Executive mindset which requires the salesperson to change the way they think from being a paid employee ( only aim for budget ) towards 'Me Inc.' which aims at transforming thinking above and beyond old or limiting paradigms.

In addition, selling demands a mindset which requires shifting the salesperson's thinking from "what I want to sell prospect / customer?" to "how can I best serve prospect / customer?"

ECC's 'Effective Sales Skills Learning Process' teaches sales performance through a simple to learn and easy-to-apply sales forumula that is founded upon five C's. (CCCCC).

This adaptable ‘Learning Process’ is performance-driven and can be utilised in any industry, with any product or service. When followed and applied, sales professionals experience immediate and positive behavioural change plus increased sales results in a remarkably short period of time.

ECC’s customised approach utilises pre-assessment tools that allow us to pinpoint your organisation's unique needs. With this information, we can further define areas of opportunity and tailor the ‘Learning Process’ to maximise results.

Beyond increased sales results, ECC’s ‘Effective Sales Skills Learning Process’ also leads to:

Greater rapport with prospects and customers
Greater customer life time value
Repeat business and referrals
Elevate your organisation's reputation and position within your marketplace

Who will Benefit

All salespeople
Account managers
All team leaders
All managers
Any intending on becoming a professional salesperson

Key Components

ECC's approach will cover the 5 crucial 'C' components of all Sales oppurtunities:

CONSIDER – Sales Plan, Prospecting, Managing Leads, Developing Value Proposition(s) & General Benefit Statement(s)

CONNECT – Build rapport and gather information, Sales call etiquette & Sales call objectives

CONSULT - Uncovering Needs, Asking specific outcomes focused questions & Moving prospects out of their ‘comfort zone’

COMMUNICATE – Investment offer based on value and outcomes, Communicating with different personalities

COMMIT – Managing customer concerns / lack of clarity, When & how to request ‘Agreement’

Duration

This Learning Process will include a highly interactive 2 day workshop.

Number of Participants

Up to 15 participants

Participant Benefits

This learning process will equip your staff with proven tools and empower them with greater confidence to:

Efficiently plan for effective telephone sales calls
Efficiently plan for effective sales meetings
Naturally connect with prospect
Quickly uncover prospect needs
Be more prospect centric rather than product or service centric
Manage prospect concerns
Obtain the prospect’s commitment to authorise ‘Agreement’
Be more confident during selling
Be significantly more persuasive
Win new customers / tenders / bids / sales / projects
Enjoy selling and most importantly gain increased sales results

Business Outcomes

This learning process will equip your staff with proven sales tools & empower them with greater confidence to sell your business with superior effectiveness or we’ll give your company its money back!

To discover how your staff can sell your business at a superior level against your organisation's competition, contact us now to gain a complimentary and obligation free 45 minute consultation. All you need do is:

• Call us on

Sydney
P: (+612) 8230 3323

Melbourne
P: (+613) 9517 5898

Brisbane
P: (+618) 3030 5544

Perth
P: (+618) 9487 2226

• Email us at info@effectivecommunication.com.au
• Fax us at (+612) 9419 3117

We look forward to serving your team.