ROI testimonial
Thiess
Steve Holden - Building Manager
In my capacity as Building Manager within the Leighton Holdings Group I have been associated with Effective Communication.com.au since early 2004. I involved EC with our Westmead Hospital team in a High Performance Team Workshop to better align our project objectives to the performance of each key staff member. This was a critical process as the project runs until June 2008 and the team was relatively new.
Accountabilities Maps were created against each identified objective. The outcome was the creation key performance communication indicators stating the involvement of particular members of the team. We are monitoring this process quarterly to ensure we achieve what we agreed.
The process that EC put us through in preparation for the Westmead Hospital Workshop assisted in making sure the day was successful. I have since used this process and EC's input on our 100 Pacific Highway (a commercial high-rise development) project.
I know some of my staff could not have presented their input on the two examples above without the preparation work EC put them through leading up to the workshop. EC are retained on an ongoing basis to conduct Communication training for our business and to assist on individual assignments as required. I highly recommend EC to future clients.
